Frequently Asked
Questions
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01
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Are there any limits on Support?
With valid entitlement, there are no limits on the number of questions, who asks the question, or the topic (as long as it is reasonably related to the product). There is a 16-hour limit on the effort Arm spends on an individual case before requiring a management review of the case.
02
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Do you serve clients outside Lucknow?
Yes, we serve clients across Uttar Pradesh including Barabanki, Hardoi, Unnao, Sitapur and Raebareli and many more . We also serve international clients in UAE, US and Canada.
03
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Where is Agho IT Solutions located?
Agho IT Solutions is based in Lucknow, Uttar Pradesh, and provides IT, software development, website development, mobile app development, and digital marketing services to clients across India and internationally.
04
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Can you develop custom software for my business?
Yes, we specialize in custom software development tailored to your business processes, workflow, and industry requirements.
05
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Which industries do you serve?
We work with healthcare, education, retail, real estate, legal, e-commerce, and various service-based businesses.
06
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How much does website development cost in Lucknow?
Our website development packages start from Rs 25,000. The cost depends on the type of website, number of pages and features required. Contact us for a free quote.
07
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Do you provide hospital management software?
Yes, we provide complete hospital management software for hospitals, clinics, nursing homes and diagnostic centres across Uttar Pradesh. Contact us for a free demo.
08
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What is the minimum project budget at Agho IT Solutions?
Our minimum project budget starts from Rs 25,000. We offer affordable IT solutions for small and medium businesses across Lucknow and Uttar Pradesh.
09
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Do you provide school management software?
Yes, we provide complete school management software for schools and colleges across Uttar Pradesh covering admissions, fee collection, attendance, examinations and parent communication. Contact us for a free demo.
10
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How long does it take to develop a website?
A basic business website takes 7 to 10 working days. An e-commerce website takes 15 to 25 working days. Custom web portals and software take 30 to 60 days depending on requirements.
11
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Do you provide digital marketing services?
Yes, we provide complete digital marketing services including SEO, social media marketing, Google Ads, Meta Ads, bulk WhatsApp marketing and email marketing for businesses across Lucknow and Uttar Pradesh.
12
1
How many clients has Agho IT Solutions served?
We have successfully served 135 plus clients across Uttar Pradesh and internationally in UAE, US and Canada since our founding in 2024.
13
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Do I need maintenance
We always recommend you use the latest version of the product in your design, which can be obtained under Technical Support. However, it is possible to split out maintenance if required.
14
1
What Services We Have?
IT Services, Retail Services, Accounts Services, Graphic Designing, Administration Services, Real Estate Services, Medical Services etc.
15
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What Retail Services Have?
Grocery Marts, Apparels Show Rooms, Franchises, Dairy Shops etc.
16
2
How do I get on-site support?
We provide on-site support through Enhanced Support. Each Enhanced Support agreement includes an entitlement to a certain number of days of on-site support presence. If the on-site allowance is used up, we continue resolving issues through off-site cases, conference calls, and Webex meetings. However, we expect that the on-site entitlement should be enough for emergency uses in a project.
17
2
My computer login is disabled, what do I need to do?
Your computer login account is usually disabled when we need to talk to you about an outstanding finance query or regarding a breach of the university computer use regulations. In the first instance you will need to contact the IT Helpdesk where we will be able to advise you of the next steps required to get your account reactivated
18
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Which computers have the specialist software I need to use?
A full list of the software available in each of the computer labs is available here.
19
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What IT Services Have?
Software, Websites, E-commerce, Hardware, Networking, Digital Marketing etc
20
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What Account Services Have?
GST Registration, Company Registration, PAN Registration, GST Returns, IT Returns, Balance Sheet, Loans etc.
21
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What Graphic Design Services Have?
Pamphlet, Flyers, Logos, Posters, Marketing Materials, Billboards to Packaging etc.
22
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What Medical Service Have?
OT Equipment, Medical GAS Pipeline System, Medicines, Devices etc.
23
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What Real Estate Service Have?
Plots, Houses, Farm Land -Sell/Purchase etc.
24
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Do you provide hospital management software?
Yes, we provide complete hospital management software for hospitals, clinics, nursing homes and diagnostic centres across Uttar Pradesh. Contact us for a free demo.
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