At Agho IT Solutions, we are committed to providing high-quality IT services and solutions that meet your expectations. We value your trust and strive to deliver exceptional service. However, if for any reason you are not satisfied, we have outlined our refund policy below to ensure transparency and fairness.

1. Scope of the Refund Policy

This refund policy applies to all products and services provided by Agho IT Solutions through our website aghoitsolutions.in, including but not limited to software solutions, consulting, technical support, and service subscriptions.

2. Eligibility for Refunds

A refund request may be considered in the following cases:

• The service or product delivered was incomplete, defective, or not as described.
• Technical issues were not resolved despite multiple attempts by our support team.
• The service was canceled within a stipulated period as agreed upon at the time of purchase.

Please note that refunds are not applicable in the following situations:

• User error or failure to provide required information.
• Change of mind after service delivery.
• Custom services that were developed as per user specifications.

3. Refund Request Procedure

To request a refund, please follow these steps:

1. Send your refund request within 7 days from the date of service delivery or payment.
2. Email us at info@aghoitsolutions.com with your order details and the reason for the refund request.
3. Our support team may contact you for additional information or troubleshooting assistance.
4. Once verified, we will initiate the refund process within 7–10 business days.

4. Refund Methods

Refunds will be processed using the same payment method used during the transaction. It may take a few days for the refund to reflect in your account depending on your bank or payment provider.

5. Partial Refunds

In some cases, partial refunds may be applicable where work has already been performed or resources have been allocated. The final refund amount will be determined after reviewing the service engagement.

6. Cancellation Policy

You may cancel the service at any time before full delivery or implementation. Refunds for canceled services will be evaluated based on the stage of delivery and associated costs incurred by Agho IT Solutions.

7. Contact Us

For refund-related queries or assistance, please reach out to us at:
Email: info@aghoitsolutions.com
Mobile: +91-7905546585

We are always happy to assist you and ensure that your experience with Agho IT Solutions is smooth, transparent, and trustworthy.